General help with our resourcepacks, our website, or Minecraft - including mods.
BDcraft Web Admin
6961 Posts
x 413
Post
13 Oct 2022, 20:17
It sounds like you bought Supporter expecting to get the pack on Bedrock. Sadly that doesn't happen, we have no way of interacting with Bedrock in that way.
As for the issue with the blank screen I'm not sure why that would happen. I'd expect a link with that sort of prefix would open in the client?
If you like our work please consider becoming a
Supporter and get an ad-free experience.
Post
13 Oct 2022, 21:24
HanFox wrote: ↑13 Oct 2022, 20:17
As for the issue with the blank screen I'm not sure why that would happen. I'd expect a link with that sort of prefix would open in the client?
I tested it out of boredom, it does open in Minecraft bedrock(on Windows 10), but is indeed just a black screen. Maybe it doesn't like loading the store on a fresh boot or something, who knows.
Makes Sphax patches occassionally.
BDcraft Web Admin
6961 Posts
x 413
Post
28 Oct 2022, 11:42
You don't appear to have Supporter on your account.
If you're sure you bought it please send me a screenshot of your PaymentWall receipt via
Private Message.
Post
31 Oct 2022, 12:20
I bought the supporter but haven't registered. I have registered now but don't have supporter anymore. I have confirmation email of the order. Any tipps?
BDcraft Web Admin
6961 Posts
x 413
Post
31 Oct 2022, 12:26
You can't buy Supporter without selecting a valid account. The Supporter form clearly states you make sure you have an account before doing so, so you've likely bought it for some other random account.
In order to resolve the issue please send me a screenshot of your PaymentWall receipt via
Private Message, so I can look at attaching Supporter to the correct account.
Post
20 Nov 2022, 09:09
Hello,
ich buyed and then registered my account, but i typed in a username thats already exists and then created this account with my email i used for the buy, i have the buying references and so on if you need,
Kind Regards, Tom
BDcraft Web Admin
6961 Posts
x 413
Post
20 Nov 2022, 09:34
In order to resolve the issue please send me a screenshot of your PaymentWall receipt via
Private Message, so I can look at attaching Supporter to the correct account.
Post
18 Mar 2023, 17:13
Hi. I would like to know how to view my contributions. I think I made a 3-year one-time contribution almost 3 years ago, and I want to go ahead with renewing/changing my supporter role. I may have done an oopsie from the Supporter screen, by doing the thing at the bottom that says "Checkout." I got an about:blank (not a payment portal as described in the small print) screen, but also a confirmation "Thanks..." at the bottom of the supporter page. What did I do? Help! and Thanks. I love my BDCraft.
BDcraft Web Admin
6961 Posts
x 413
Post
18 Mar 2023, 20:05
Chamisa22 wrote: ↑18 Mar 2023, 17:13
Hi. I would like to know how to view my contributions. I think I made a 3-year one-time contribution almost 3 years ago, and I want to go ahead with renewing/changing my supporter role. I may have done an oopsie from the Supporter screen, by doing the thing at the bottom that says "Checkout." I got an about:blank (not a payment portal as described in the small print) screen, but also a confirmation "Thanks..." at the bottom of the supporter page. What did I do? Help! and Thanks. I love my BDCraft.
Any purchases you have made you'll have received a receipt for, besides that the only other way to see what you've bought is the time left on the Supporter page.
