Supporter FAQ & Support

General help with our resourcepacks, our website, or Minecraft - including mods.
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Post 20 Jul 2018, 16:27 

Supporter FAQ & Support

Thanks for considering Supporter.

The Supporter FAQ is now available here.

If you have other questions not covered by the FAQ, or need help with Supporter for another reason, please post in this thread or join us on Discord.
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If you like our work please consider becoming a Supporter and get an ad-free experience.
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Post 21 Jul 2018, 13:26

My wife would also like to be a supporter as she using BDCraft on her own separate computer, she just doesn't have a login. She has me do all the "dirty work" for her. Should I twist her arm and make her have a login she won't use, or is there a way to "double donate?"
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Post 21 Jul 2018, 13:32

A login for her would be easier for her to have the same benefits without needing your details, but you can purchase more Supporter for an account to infinitum if you like.
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Post 21 Jul 2018, 14:01

Her benefits would still amount to, "Honeydew fetch the resource pack for me. Honeydew install Optifine for me." I got the three year purchase, and we also paid for BDCraft on Marketplace (separately, since that is how that one works). Thank you for a great resource pack! It's like a massage for the eyeballs. :)
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Post 29 Apr 2019, 16:02

Hi, I'd like to know will the purchase automatically continue annually?
Or is it just for one year?
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Post 29 Apr 2019, 16:05

enorie wrote:
29 Apr 2019, 16:02
Hi, I'd like to know will the purchase automatically continue annually?
Or is it just for one year?
It's a one time purchase for 1-3 years.

After that you need to renew manually, but you can purchase before the time's up to add more time and you will get a reminder 2 weeks before Supporter expires.
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Post 07 Sep 2019, 20:03

I bought Supporter about 2 hours ago. I got the PM in the forums.
When logged in i do not see adds in forums so i know it is working here, but on main site i still see adds and i cannot find download links to bypass adfly.

i cleared my cache, waited a bit to see if it was just a delay. Nothing seems to be working.

Can i get someone to look into this and let me know what i need to do?
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Post 07 Sep 2019, 20:32

I know you said you tried clearing your cache, but have you tried logging out and back in to your forum account?
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Post 07 Sep 2019, 20:45

Yes i did try that as well. I also just did it again still no luck. when at main page i still see adds. ill try to log out and clear all cache again.

-edit-
I just cleared all again still no luck. Also i just logged in with IExplorer :'( and no supporter status on main page either
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Post 07 Sep 2019, 22:21

That's a little bit odd as all the main page does it check you're logged in to the forum. You're the first person to ever have this issue.

I've put a little check in to pages just for your forum user ID. Can you tell me if you see "125" at the top of any of main website pages?
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