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Post 18 Jul 2020, 03:43

I also had this issue with paymentwall. Is there an alternative I can use? Their system doesn't seem reliable.
If you like our work please consider becoming a Supporter and get an ad-free experience.
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Post 18 Jul 2020, 11:04

Ethosik wrote:
18 Jul 2020, 03:43
I also had this issue with paymentwall. Is there an alternative I can use? Their system doesn't seem reliable.
There was an issue on our website processing validations, which has now been fixed.

If money has left your account, but you don't receive a receipt please contact PaymentWall: https://www.paymentwall.com/en/contacts
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Post 29 Nov 2020, 10:33

Just bought 1 year supporter role for my account but it hasn't given it to me. I have a confirmation email saying it is for my forum account (BionicTem) but i can still see ads
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Post 29 Nov 2020, 11:48

BionicTem wrote:
29 Nov 2020, 10:33
Just bought 1 year supporter role for my account but it hasn't given it to me. I have a confirmation email saying it is for my forum account (BionicTem) but i can still see ads
There was a minor issue with processing new Supporters which is now fixed. Your Supporter is now properly activated. Sorry for the issue.
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Post 08 Aug 2021, 12:15

hi!
im a suporter but i dont see any way to log in to download new version or other resolution.
do i have to pay each time i want stuff and dont want the ads ??
why dont you have a login page like any other website ?

thanks
alex
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Post 08 Aug 2021, 12:38

sekelus wrote:
08 Aug 2021, 12:15
hi!
im a suporter but i dont see any way to log in to download new version or other resolution.
do i have to pay each time i want stuff and dont want the ads ??
why dont you have a login page like any other website ?

thanks
alex
The system is connected to your forum account. If you're logged in on the forum you shouldn't see ads for the duration you have Supporter, if you do try clearing cookies/cache for BDcraft.net and logging back in.

Besides that I don't know what you mean about not being able to see other versions or resolution. None of the downloads are physically hidden. People who don't have Supporter will still see downloads, they just can't access them to get the file.

No packs have been released for MC1.17 yet.
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Post 13 Aug 2021, 00:51

Hello I need help! I purchased a subscription for BDCraft and I am not receiving the subscription. I have the paypal transaction number n such I just want access to the pack
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Post 13 Aug 2021, 07:09

xJC366x wrote:
13 Aug 2021, 00:51
Hello I need help! I purchased a subscription for BDCraft and I am not receiving the subscription. I have the paypal transaction number n such I just want access to the pack
We activate your Supporter as soon as we receive confirmation from PaymentWall of a purchase.

If we've not received confirmation yet it's likely that PaymentWall, or the provider you used to pay the money, is doing some sort of checks.

I recommend you check the payment method you used to verify the payment has gone through.
:speech_balloon: Join the BDcraft Discord server to be kept up-to-date with news and to chat with other fans!

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Post 13 Aug 2021, 11:58

HanFox wrote:
13 Aug 2021, 07:09
xJC366x wrote:
13 Aug 2021, 00:51
Hello I need help! I purchased a subscription for BDCraft and I am not receiving the subscription. I have the paypal transaction number n such I just want access to the pack
We activate your Supporter as soon as we receive confirmation from PaymentWall of a purchase.

If we've not received confirmation yet it's likely that PaymentWall, or the provider you used to pay the money, is doing some sort of checks.

I recommend you check the payment method you used to verify the payment has gone through.
I received the confirmation email already. Sadly it still is not working :(
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Post 13 Aug 2021, 12:04

xJC366x wrote:
13 Aug 2021, 11:58
I received the confirmation email already. Sadly it still is not working :(
Can you please send me your PaymentWall receipt via a Private Message, so I can check for the purchase?
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