Archives of Cubik PRO purchase support tickets
Now support is done on Cubik Studio forum: https://cubik.studio
Post
26 Oct 2016, 03:53
Hello, I recently purchased Cubik PRO, thinking it was going to be a great modeling piece of software like advertised in the video POSTED on the page to buy Cubik PRO. I was wrong. I would like a refund so when the actual advertised piece of software comes out, I can look into that.
Here is what I am talking about:
https://prntscr.com/cz0nbb
Why is this video (
https://www.youtube.com/watch?v=0jqou2V2rEc) posted on the Cubik PRO purchase/download page, clearly advertising the WRONG piece of software...
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Post
26 Oct 2016, 04:03
I'm not sure why Sphax put the Cubik Studio trailer there without stating it's not for Cubik Pro.
However, Cubik Studio will have no free version (so there'll be no "trialling" it) and owners of Cubik Pro will get Cubik Studio as a free upgrade.
Regardless, if you would like to discuss a refund you must email
[email protected]
Post
26 Oct 2016, 04:05
HanFox wrote:I'm not sure why Sphax put the Cubik Studio trailer there without stating it's not for Cubik Pro.
However, Cubik Studio will have no free version (so there'll be no "trialling" it) and owners of Cubik Pro will get Cubik Studio as a free upgrade.
Regardless, if you would like to discuss a refund you must email
[email protected]
Thank you for the heads up, that takes some of the stress off. Have a good rest of the evening!