Was never given an email with my serial number,

Archives of Cubik PRO purchase support tickets

Now support is done on Cubik Studio forum: https://cubik.studio
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5 Posts
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Post 31 May 2015, 23:58

I recently bought a copy of Cubik pro edition. After purchase, it said I should register my username to the website. After I got done registering, I opened the link I was given in the purchase confirmation (not email) to download cubik.

However, at no point was I ever given an email containing to my serial key. I use different emails for my paypal and account registration. When filling in the lost BDcraft Purchase email, its says "Wrong Transaction details. Please, verify what you have entered and try again."

No details I have entered were incorrect, and my paypal account confirms that I made a purchase at 15:47:45 L PDT on May 31, 2015. Complete with a Unique Transaction ID number.
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BDcraft Admin
2180 Posts
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Post 01 Jun 2015, 06:21

Send an email to [email protected] explaining the issue and remember to put your PayPal email address and your BDcraft account email address.

Send the email from one of the 2 emails.
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