Supporter FAQ & Support

General help with our resourcepacks, our website, or Minecraft - including mods.
Post Reply 
User avatar
BDcraft Web Admin
6586 Posts
 x 429

Post 20 Jul 2018, 16:27 

Supporter FAQ & Support

Thanks for considering Supporter.

The Supporter FAQ is available here.

If you have other questions not covered by the FAQ, or need help with Supporter for another reason, please post in this thread or join us on Discord.

Please note this thread will be periodically pruned to keep it tidy.
Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
If you like our work please consider becoming a Supporter and get an ad-free experience.
User avatar
Supporter
1 Post
 x 0

Post 05 Dec 2023, 18:28

How can i cancel my supporter subscription? Or is it a year and then over! I want to know if it is automaticilly extended, that i have to pay again
User avatar
BDcraft Web Admin
6586 Posts
 x 429

Post 05 Dec 2023, 19:02

Supporter doesn't automatically renew.

It will expire whenever the timer on the Supporter page hits zero.
Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
Supporter
2 Posts
 x 0

Post 08 Dec 2023, 18:48

Hi,
I've been trying to buy a supporter account for almost a year and when ever i try it tells me the website is down and I'm not able to and they will notify me when it is fixed. Like said before, its been telling me this for a year but i would love to become a supporter again.
User avatar
BDcraft Web Admin
6586 Posts
 x 429

Post 08 Dec 2023, 19:58

XShayeX wrote:
08 Dec 2023, 18:48
Hi,
I've been trying to buy a supporter account for almost a year and when ever i try it tells me the website is down and I'm not able to and they will notify me when it is fixed. Like said before, its been telling me this for a year but i would love to become a supporter again.
Yea, the FasterPay option is a bit weird. That error seems misleading. It just seems to come up when they refuse to process the card. We're looking to change from PaymentWall/FasterPay to probably Stripe.

In the meantime if you can try using PayPal instead. You don't need to sign up, just select "Continue as guest" at the bottom of the PayPal screen.
Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
Supporter
2 Posts
 x 0

Post 09 Dec 2023, 01:12

Thank you some much for letting me know
User avatar
3 Posts
 x 0

Post 26 Dec 2023, 11:41

i have been supporter for years. ion main page for 1.20 downlaod.. it says be supporter. log in here. ok. and still i cant even download 1.20. smh ?
User avatar
BDcraft Web Admin
6586 Posts
 x 429

Post 26 Dec 2023, 14:52

DREADMINECRAFTER wrote:
26 Dec 2023, 11:41
i have been supporter for years. ion main page for 1.20 downlaod.. it says be supporter. log in here. ok. and still i cant even download 1.20. smh ?
Your Supporter expired on 02-07-2023 18:28:27 UTC.
Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
User avatar
1 Post
 x 0

Post 29 Dec 2023, 06:19

Hi, i started to play minecraft again and as a child i used purebdcraft so i became a support.
My money is away and im not a supporter help me :(
User avatar
BDcraft Web Admin
6586 Posts
 x 429

Post 29 Dec 2023, 07:27

DevilsCharm wrote:
29 Dec 2023, 06:19
Hi, i started to play minecraft again and as a child i used purebdcraft so i became a support.
My money is away and im not a supporter help me :(
Please send me a screenshot of your PaymentWall receipt in a Private Message so I can take a look.
Profile pic by TsaoShin: https://www.deviantart.com/tsaoshin
Post Reply