They didn't give me my membership

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Post 10 Jun 2022, 06:25

I paid to be part of the supporter for a year and I didn't register before, now after registering they took the money from my bank account and I don't have my membership HELP! :C
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Post 10 Jun 2022, 06:36

As our Supporter FAQ states usually delays only happen when a payment processor does some checks on the transaction.

Have you received a receipt from PaymentWall? Are you sure you entered your username correctly when purchasing?
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Post 10 Jun 2022, 06:41

If I have the email of paymentwall and that of my bank, on the nickname when paying I did it with the email of "[email protected]" but in nickname it did not let me put mine so I put "Brian"
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Post 10 Jun 2022, 06:45

The purchase form likely told you the username you entered didn't exist, but for some reason you ignored that and bought it for a random other account? And now you're confused you didn't get Supporter? :thinking:

You're going to have to send me a screenshot of your PaymentWall receipt in a Private Message so I can move the Supporter to your account.
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Post 10 Jun 2022, 06:47

ok, no problem, I can send it to you through discord, is it useful? you are HandFox in discord right?
my name is Apus_V in discord
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Post 10 Jun 2022, 06:57

enter the bdcraft discord group
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Post 10 Jun 2022, 06:58 

Like I said, send it on the forum via a Private Message: ucp.php?i=pm&mode=compose&action=quotepost&p=164
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