Problems with license
Posted: 06 Jan 2017, 19:01
Hello everyone,
i was not able to find section for customer support so ill leave my message here, appropriate forum section has been locked.
+-Two years ago i bought cubick license Mar 19, 2015, via paypal. You sent me an email with a direct link, where i was able to download the pro version - http://bdcraft.net/cubik-pro ?{hash}.
Now i returned to minecraft and i would like to download cubick again. However the link now redirects me to some website called cubik.studio
Im not able to log in because i dont think i ever had to create an account here. Searched my emailbox and not a single email was found (except the first one with the download link). I might use another email... but since it has been over a year i dont really remember.
Is there any chance for me how can i retrieve back my license and use the cubick pro again?
I contacted your customer support [email protected] , where i provided the paypal transaction id, but one week passed and i have still no reply.
i was not able to find section for customer support so ill leave my message here, appropriate forum section has been locked.
+-Two years ago i bought cubick license Mar 19, 2015, via paypal. You sent me an email with a direct link, where i was able to download the pro version - http://bdcraft.net/cubik-pro ?{hash}.
Now i returned to minecraft and i would like to download cubick again. However the link now redirects me to some website called cubik.studio
Im not able to log in because i dont think i ever had to create an account here. Searched my emailbox and not a single email was found (except the first one with the download link). I might use another email... but since it has been over a year i dont really remember.
Is there any chance for me how can i retrieve back my license and use the cubick pro again?
I contacted your customer support [email protected] , where i provided the paypal transaction id, but one week passed and i have still no reply.