Serial + Login

Archives of Cubik PRO purchase support tickets

Now support is done on Cubik Studio forum: https://cubik.studio
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Post 04 Mar 2015, 03:39

So, today when purchasing my cubik program, it had asked me to login with the email and the serial number. For the email, do I use the email I had PURCHASED for it, or the email I signed up on? And for the serial number, do I do the DBD- when typing it?
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Post 04 Mar 2015, 03:45 

ThomasBaptist wrote:So, today when purchasing my cubik program, it had asked me to login with the email and the serial number. For the email, do I use the email I had PURCHASED for it, or the email I signed up on? And for the serial number, do I do the DBD- when typing it?
It clearly says to use the email of your bdcraft account, then type in the BDC-... (the serial number that was sent to you by mail to the email address you used when purchasing Cubik.
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