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Wrong Price

Posted: 17 Sep 2016, 13:57
by Chrisstar56
I wanted to buy BDCraft Cubik today (with paysafecard). When I selected 9.90€ on the slider, and clicked paysafecard, it said that i needed to pay ~18€. I understand if I have to pay, 1 or 2 euros more if I pay with paysafecard, but not 8€. If I can't get it at a maximum of 12€, you'll lose a customer....


Chrisstar

Re: Wrong Price

Posted: 17 Sep 2016, 16:33
by HanFox
Sorry, but any additional fees added by payment portals are automatic and cannot be changed.

Re: Wrong Price

Posted: 17 Sep 2016, 16:46
by Chrisstar56
Is there any payment portal where I only have to pay 9.90€ ?

Re: Wrong Price

Posted: 17 Sep 2016, 16:49
by HanFox
As far as I know only PayPal charges the exact price.