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REFUND, Cubik PRO is not what advertised by the 'Trailer'

Posted: 26 Oct 2016, 03:53
by F3RULLO14
Hello, I recently purchased Cubik PRO, thinking it was going to be a great modeling piece of software like advertised in the video POSTED on the page to buy Cubik PRO. I was wrong. I would like a refund so when the actual advertised piece of software comes out, I can look into that.

Here is what I am talking about: http://prntscr.com/cz0nbb

Why is this video (https://www.youtube.com/watch?v=0jqou2V2rEc) posted on the Cubik PRO purchase/download page, clearly advertising the WRONG piece of software...

Re: REFUND, Cubik PRO is not what advertised by the 'Trailer

Posted: 26 Oct 2016, 04:03
by HanFox
I'm not sure why Sphax put the Cubik Studio trailer there without stating it's not for Cubik Pro.

However, Cubik Studio will have no free version (so there'll be no "trialling" it) and owners of Cubik Pro will get Cubik Studio as a free upgrade.

Regardless, if you would like to discuss a refund you must email [email protected]

Re: REFUND, Cubik PRO is not what advertised by the 'Trailer

Posted: 26 Oct 2016, 04:05
by F3RULLO14
HanFox wrote:I'm not sure why Sphax put the Cubik Studio trailer there without stating it's not for Cubik Pro.

However, Cubik Studio will have no free version (so there'll be no "trialling" it) and owners of Cubik Pro will get Cubik Studio as a free upgrade.

Regardless, if you would like to discuss a refund you must email [email protected]
Thank you for the heads up, that takes some of the stress off. Have a good rest of the evening!

Re: REFUND, Cubik PRO is not what advertised by the 'Trailer

Posted: 12 Nov 2016, 16:48
by Sphax
Have a look at Cubik Studio, better, faster and a lot more complete. ;)