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Please READ before posting a bug report

Posted: 05 Feb 2014, 03:28
by Sphax
We are very happy to help you every day to answer your messages asking for help and support. However, please be sure that your problem has not been fixed previously.

Note: Before anything else read this guide to install a HD patch for Minecraft.

Make sure it's a texturepack bug and not a Minecraft bug

Sometimes bugs are due to an issue in Minecraft as opposed to the texturepack being at fault.

Search the Mojang bug tracker to check before making a bug report.

How do I know if my problem has already been solved?

Two simple solutions:
  1. Do a search
    Use the "Search" button located at the top right of the forum.
  2. Explore the support forum
    If you still have not found the answer, have a look at the messages already created. Look at the solved ones that have the green check icon.

And if I didn't find a solution to my problem?

If you don't find the answer after these three steps, do not hesitate to create your own topic:
  • If it looks like to be a bug (problem related to the texturepack itself): Create it in the Bug Report forum
  • If it looks like an installation/config problem (not related to the texturepack): Create it in the Support forum