Thanks for considering Supporter. This page should cover any questions you should have about the payment process and Supporter in general.
For a small amount of users whatever setting that needs to be set for the page to operate correctly doesn’t get set.
All you need to do is select another Supporter length option then reselect your desired option and continue normally.
For most people it should be instant, however some people may encounter a delay if either the payment handler (PaymentWall) or the chosen payment method invokes a waiting time for fraud checking.
The main delay is usually when PayPal is used and they process it as an eCheque/eCheck.
BDcraft itself never purposefully delays activation.
The selected username will receive a Private Message from “Othala” on the forum and, whilst logged in to the forum account, a countdown will be viewable on the Supporter page.
If you enter the wrong email address you just won’t receive the receipt. On that occasion you’d have to contact PaymentWall about recovering your receipt.
As for the username, you should be very careful and make 100% sure the name is correct. The form will verify the account exists, but it has no idea who you want to buy it for.
While you should never really share a paid product with others on the internet (as they could steal it by changing your password/email), sharing your Supporter account is allowed.
You should be aware, however, that we have an automated system that attempts to detect abuse. It’s a fairly lenient system, but if it thinks the account is being used by a large number of people your Supporter will be deactivated without warning.
It’s really up to you to keep your details safe, and up-to-date, however we will help you regain access.
You will be required to prove you purchased Supporter by providing a screenshot of your receipt, a rough date you purchased Supporter, and the email address you used to purchase it in a Private Message.
2 weeks before expiry the forum account will receive a Private Message.
If you would like to also receive an email at the time then you can set to receive emails on Private Message via the User Control Panel.
Miscellaneous Notifications > Someone sends you a private message > Check the box under “Email” > Submit
Once payment is confirmed the extra time will be added on to the current remaining time automatically.
You don’t even lose out for leap years as each year of subscriber will get you 365.25 days 🙂
Sometimes the system doesn’t quite figure out the change in your account correctly.
Try logging out and back in to your forum account first. If that doesn’t work try clearing your cookies for BDcraft.net and clearing your browser’s cache.
CreeperHost built a good reputation with their Minecraft server hosting (as well as other services).
We have worked with them a long time and as they have started a gift code program we thought it’d be an excellent addition to our Supporter package!
You are eligible for one gift code per Supporter account. To generate your code please visit the Supporter page and scroll down to the “CreeperHost Giftcode” section.
You can do so on the Supporter page. Just scroll down to the Discord section.
We only store your Discord user ID, and your display name (Name#0000) at the time of connecting.
We store no other tokens, and will automatically delete any Discord details if your Supporter expires.
You can do so on the Supporter page. Just scroll down to the Minecraft Server section.
We store your Minecraft display name and your unique Minecraft account identifier.
We store no other information, and will automatically delete any Minecraft details if your Supporter expires.